Terms and conditions

GENERAL TERMS AND CONDITIONS

THE CUNNING FAMILY TRUST AND THE PEACHEY FAMILY TRUST TRADING AS THE LEARNING RESOURCES GROUP PTY LTD ABN 90 785 129 255 ("TLRG")

The information, software, products, and services included in or available through the The Learning Resources Group website, applications, documents, learning management systems, e-learning software or any other products or systems (together and separately “TLRG Platforms”) may include inaccuracies, operational or typographical errors. Changes are periodically added to the information herein. The Learning Resources Group and/or its associated companies/businesses may make improvements and/or changes in the TLRG Platforms at any time. Advice received via the TLRG Platforms is of a general nature and should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. 

The Learning Resources Group and/or its associated companies/businesses make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, materials, software, products, services and related graphics, videos or audio contained or accessible on the TLRG Platforms for any purpose. To the maximum extent permitted by applicable law, all such information, materials, software, products, services and related graphics, videos or audio are provided "as is" without guarantee, warranty or condition of any kind. The Learning Resources Group and/or its associated companies/businesses hereby, to the maximum of extent permitted by applicable law, disclaim all guarantees, warranties and conditions with regard to this information, materials, software, products, services and related graphics, videos or audio, including all implied warranties or conditions of acceptable quality, fitness for a particular purpose, title and non-infringement and to the extend guarantees, warranties and conditions are implied and cannot be excluded, The Learning Resources Group limits its liability at The Learning Resources Group option to the: replacement of the goods or the supply of equivalent goods; repair of the goods or payment of the cost of having the goods repaired; payment of the cost of replacing the goods or of acquiring equivalent goods; or resupplying the services or the costs of resupplying the services. 

To the maximum extent permitted by applicable law, in no event shall The Learning Resources Group and/or its associated companies/businesses be liable for any direct, indirect, punitive, incidental, special, consequential losses or damages or any damages whatsoever including, without limitation, damages for injury or death, loss of use, data, profits, revenue, production, opportunity, goodwill or any similar loss whether or not in your reasonable contemplation, arising out of or in any way connected with the use or performance of the TLRG Platforms, with the delay or inability to use the TLRG Platforms or related services, the provision of or failure to provide services, or for any information, materials, software, products, services and related graphics, videos or audio obtained through the TLRG Platforms or otherwise arising out of the use of the TLRG Platforms whether based on contract, tort, negligence, strict liability or otherwise, even if The Learning Resources Group or any of its associated companies/businesses has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the TLRG Platforms or related services or with any of these terms of use, your sole and exclusive remedy is to discontinue using the TLRG Platforms or related services. 

The Learning Resources Group retains all intellectual property rights in the TLRG Platforms and all information, materials, software, products, services and related graphics, videos or audio contained or accessible on the TLRG Platforms and your rights are limited to a licence as set out below. The Customer (or its users) retains ownership of all data entered into the TLRG Platforms by the Customer (or its users).

Your use of The Learning Resources Group information, software, products & services including the TLRG Platforms is governed by the laws of the state of Victoria and you hereby agree to the exclusive jurisdiction of the courts of or in Victoria and courts of appeal therefrom. 

All sales promotions, discounts, coupons, vouchers, specials or similar resulting in a discount will not be applied where the selected payment method is direct debit. No discounts will be applied to orders utilising the direct debit payment method regardless of promotions.

TRAINING & ASSESSMENT RESOURCE TERMS AND CONDITIONS

NON-EXCLUSIVE LICENCE AGREEMENT

The Learning Resources Group permits the purchaser (being the person or entity who has agreed to a licence of materials from the TLRG Platforms to make them available to trainees for training purposes) the following rights:

The right to use and reproduce the materials solely for the purposes of supporting a training program being delivered by the purchaser or a hired contractor working on behalf of the purchaser.

The right to (at the purchaser’s risk) edit, add, remove, change and update any materials provided in an editable Microsoft Office format that have been created by The Learning Resources Group. This does not include government or other documents/resources that may be provided as part of the training material package.

The right to transfer information and images into other formats as required, for the purposes of delivering training. This does not include advertising or marketing material nor does it allow for the purchaser to publish the information or images on an insecure web portal, website or server without login credentials.

The right to electronically transfer (emails, downloadable files) documents and files contained within the training material package, for the purposes of supporting a training program being delivered by the purchaser.

The Learning Resources Group does not permit the purchaser to receive income from the use of these materials from another company or individual nor can these materials be onsold, leased, rented or provided at no cost to another training organisation or assessor. The only exclusion is for the sale of course materials to trainees attending a training course conducted by the purchaser where the monies paid are paid directly to the purchaser.

NON-EXCLUSIVE TRAINEE LICENCE AGREEMENT

The Learning Resources Group permits the trainee the following rights:

The right to use and reproduce the materials solely for the purposes of participating in a training program being delivered by the purchaser or a hired contractor working on behalf of the purchaser.

The right to transfer information and images into other formats as required, for the purposes of participating in a training program being delivered by the purchaser. This does not include advertising or marketing material.

The right to electronically transfer (emails, downloadable files) documents and files contained within the training material package, for the purposes of participating in a training program being delivered by the purchaser.

The Learning Resources Group does not permit the trainee to receive income from the use of these materials from another company or individual nor can these materials be onsold, leased, rented or provided at no cost to another training organisation, assessor or trainee.

MATERIALS AUDIT COMPLIANCE WARRANTY

The Learning Resources Group guarantees to meet the requirements of an authorised vocational education & training auditor in the process of reviewing and approving training materials for use by training organisations, during a materials compliance audit or when applying for subjects to be added to the scope of training under the following conditions:

  • Changes requested are applicable to the original delivered current version of the product not to changes made by the purchaser after purchase.
  • Changes requested are within the scope of the intention of the training materials and not other broader requirements of registered training organisations and their agents including but not limited to validation, moderation, training and assessment strategies and continuous improvement.
  • Changes requested are within appropriate safe operating and reflect Commonwealth legislative requirements.
  • No changes will be made to reflect state-based requirements on national units, these are the responsibility of the purchaser.
  • The purchaser has submitted the latest version or incarnation of the product at the time of audit.

For Materials Audit Compliance Warranty to be fulfilled The Learning Resources Group must be notified of Non-Compliance & Delivered a copy of the non-compliance report within 48 hours of its issue date. 

Note, upgrade fees may apply in some cases to ensure the latest version of the resource is available for download. It is the responsibility of the purchaser to ensure that they have secured access to the current version of the product prior to the audit.

UNIT UPDATE WARRANTY

The purchaser is eligible to receive an electronic version of any updated materials free of charge where the updated product is based entirely on the relevant Industry Skills Council or relevant body upgrade of the previous edition/version of the unit, and the unit code has not changed, nor has it been sent by the Industry Skills Council or relevant body for endorsement by the Vocational Education & Training Sector’s governing body.

The update warranty consists of changes to training materials based on the release of new versions of units or their Vocational Education & Training Sector unit content limited to Elements (or equivalent), Performance Criteria (or equivalent), Knowledge Evidence (or equivalent) and Performance Evidence (or equivalent). Updates relate directly to the presentation, application and outcomes of training and assessment as defined previously.

The Learning Resources Group reserves the right to charge an upgrade fee of no more than 75% of the current unit cost when the unit is sent to the Vocational Education & Training Sector’s governing body for endorsement by the Industry Skills Council or relevant body in charge of said unit or up to 50% of the current unit cost if changes to mandated National Assessment Instruments require resource modifications and updates. Any resource purchased within 6 months prior to to a unit being superseded will be updated at no cost.

The Learning Resources Group product updates are not triggered by or guaranteed to reflect changes to legislation, regulations, standards, codes of practice, changes to National Assessment Instruments or any other state or territory specific requirements unless otherwise stated in the review log or required by the National Vocational Education & Training Sector’s Regulator.

The Learning Resources Group reserves the right to decline to update training or assessment products at any time, without notification, for any reason, provided the updated version is not made available for purchase via the TLRG webstore. Any training or assessment product sold after the specified train out period does not fall under any update guarantee or audit warranty. Any resource purchased within 6 months prior to a unit being superseded will be updated at no cost.

The unit update warranty is only applicable to Complete Printable Training and Assessment Resources (Complete Resources - Printable), and Mobile Assessments. The unit update warranty does not apply to other resource options, i.e., Printable Training Resources (Training Resources - Printable), Presentation (Presentation - PowerPoint), Printable Assessment Resources (Assessment Resources - Printable), and E-Learning Training Resources (Training Resources - E-Learning).

PRICING AND SECURITY OF YOUR PURCHASE

All prices listed on this website are in Australian Dollars and inclusive of Goods and Services Tax (GST). All transactions on this website are protected by SSL-128Bit Encryption and PCI compliance.

LLN ROBOT TERMS AND CONDITIONS

Terms of Use ("Terms") For LLN Robot System

Last updated: July 18th, 2016

Welcome to the LLN Robot System, (hereinafter “LLN Robot”, “Service”) which is a product offered by the Cunning Family Trust and the Peachey Family Trust trading as The Learning Resources Group Pty Ltd (ABN 90 785 129 255) (hereinafter “TLRG”, “we”, “our” or “us”).

Your access to, use of and/or purchase of any Services is subject to these Terms of Service (hereinafter “Terms”, “Terms of Use”, or “Terms of Service”). Please read these Terms carefully before accessing or using the Services. Your access and use of the Website is subject to these Terms of Use.

If you are an individual accepting these Terms of Service on behalf of an entity Customer, you represent and warrant that:

  1. you have full legal authority to bind your employer, or the applicable entity, to these Terms of Service;
  2. you have read and understand these Terms of Service; and
  3. you agree, on behalf of the party that you represent, to these Terms of Service. If you do not have the legal authority to bind your employer, please do not use the Services.

From time to time, TLRG may update the functionality and user interface of the Services, add new features to the Service, change the access configuration for the Services or update the related software. In such event, these Terms of Service shall also apply to any upgrades or updates subsequently provided by TLRG for the Services or related software.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. You warrant that you are at least 18-years-old and you are legally capable of entering into binding contracts. If you are under 18-years-old, you warrant that you have obtained consent from your parent or guardian and they agree to be bound by these Terms on your behalf.

If you do not accept and agree to be bound by these Terms of Service, you are not authorized to access or otherwise use the Services.

Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on an annual basis.

At the end of each Billing Cycle, your Subscription will automatically renew unless you cancel it or TLRG cancels it. You may cancel your Subscription renewal by contacting TLRG customer support team.

Your annual subscription has a number of included quiz uses. If during the period of the subscription your organisation exceeds the number of included quiz uses you will be invoiced for the difference in cost between your current subscription and the next subscription level. You will have 7 days to pay this invoice or the system will be suspended. The subscription upgrade will be current until the original renewal date of the subscription when a renewal will be forwarded for the new subscription level for the next period. 

A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide TLRG with accurate and complete billing information including full name, address, state, post code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize TLRG to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, TLRG will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Free Trial

TLRG may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").

You may be required to enter your billing information in order to sign up for the Free Trial.

If you do enter your billing information when signing up for the Free Trial, you will not be charged by TLRG until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, TLRG reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Fee Changes

TLRG, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

TLRG will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds

Except when required by law or by these Terms of Service, paid Subscription fees are non-refundable.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You agree to be fully responsible for activities that relate to your account or your password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

User Data

The Software together with the Service may collect certain data and information about your use and, if you are an entity, your individual users’ use of the Service (“User Data”). Any personally identifiable information contained in User Data provided to TLRG will be treated as set forth in the TLRG Privacy Policy. With the exception of any personally identifiable information you or your individual users submit, any information you transmit to TLRG via the Services related to the functionality of the Services and Software, whether by direct entry, submission, e-mail or otherwise, including data, questions, comments, or suggestions, will be treated as non-confidential and non-proprietary and will become the property of TLRG, other than data and information owned by the Customer.

TLRG also owns all data generated by the Services and Software, and any statistical information related to the usage, traffic patterns and behaviour of the users of the Services (“Statistical Data”) (so long as such Statistical Data will not include personally identifying User Data). Additionally upon request, we will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests.

Also, upon a user's request, we will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user's entry without some residual information because of backups and records of deletions. Access to the database containing personal information is restricted to TLRG staff members/authorised contractors with direct responsibility for customer service or management of the website. Authorised staff members/contractors are not allowed to pass on information about members to non-authorised staff/contractors without the express permission of the Managing Director. TLRG will respond to requests to delete any personally identifiable information contained in User Data provided to TLRG in accordance with its privacy policy.

Security

All data collected by the LLN Robot system is stored in a secure, isolated database hosted on the Google Cloud platform. Servers are located in Sydney, Australia. All user accounts and access are independently managed within the LLN Robot service. TLS/SSL certificates are used to encrypt secure communications between each LLN Robot deployment and the cloud servers.

Support

Live LLN Robot Support is available 9am - 5pm AEST Monday to Friday (excluding public holidays). Support can be accessed via chat from within the system, emailing support@tlrg.com.au or phoning 1300 221 729.

The system has a full support site available at https://support.lln.training which includes full support and troubleshooting articles as well as walkthrough videos.

Outside of business hours our support email is monitored and based on level of issue will be responded to as required.

During business hours, our Support SLAs are outlined below:

Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes the copyright or other intellectual property infringement ("Infringement") of any person.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, you must submit your notice in writing to the attention of "Copyright Infringement" of support@tlrg.com.au and include in your notice a detailed description of the alleged Infringement.

You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing your copyright.

Copyright Infringement Notice

In order to lodge a complaint with us, please contact using the details above with the following information:

  • Your name and address;
  • Details of the alleged breach of copyright; and
  • URL link to the alleged breach of copyright (if applicable).

Please allow us 30 days to investigate your complaint, after which we will contact you immediately to resolve the issue.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of TLRG and its licensors. Nothing in these Terms constitutes a transfer of any Intellectual Property rights from us to you.

Prohibited Use

You will not:

  1. use the Services or Software for any unlawful, unauthorized, fraudulent or malicious purpose;
  2. modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of the Services or Software (except to the limited extent applicable laws specifically prohibit such restriction);
  3. bypass any measures TLRG may use to prevent or restrict access to the Services or Software or otherwise interfere with any other party’s use and enjoyment of the Services;
  4. use your account or the Services or Software to infringe any intellectual property or other right of any other third party; or
  5. use the Websites in breach of the Website Terms of Use.

TLRG may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Subject to our Privacy Policy, TLRG reserves the right at all times to disclose any information as TLRG deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in TLRG’s sole discretion.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by TLRG.

TLRG has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that TLRG shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We only provide links to external websites as a convenience, and the inclusion of such a link to external websites do not imply our endorsement of those websites. You acknowledge and agree that when you access other websites on the Internet, you do so at your own risk.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, if you or your users misuse the TLRG Platforms, or breach the Terms or in the circumstances of a Force Majeure Event (as defined below).

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection therewith.

If applicable law requires us to provide notice of termination or cancellation, we may give prior or subsequent notice by posting it on the Service or by sending a communication to any address (email or otherwise) that we have for you in our records.

Indemnification

As a condition of your access to and use of the Service, you agree to indemnify us and our successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your access to and use of the Service or your breach of these Terms and any applicable law or the rights of another person or party.

This indemnification section survives the expiration of your registration, and applies to claims arising both before and after the registration ends.

Limitation Of Liability

You agree that we shall not be liable for any damages suffered as a result of using the Service.

In no event shall we be liable for any indirect, punitive, special, incidental or consequential damage (including loss of business, revenue, profits, use, privacy, data, goodwill or other economic advantage) however it arises, whether for breach of contract or in tort, even if it has been previously advised of the possibility of such damage.

We have sole responsibility for adequate security protection and backup of data and/or equipment used in providing the Service, except that we are not responsible for any loss of data and/or equipment that is caused by the Customer’s or any user’s system, hardware or interfacing software.  

You have sole responsibility for any software that interfaces with the TLRG Platforms and for all Customer data and User Data that is exported from the TLRG Platforms. You agree that you will not make a claim against us for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the Service to the extent caused or contributed by the Customer’s or any user’s system, hardware or interfacing software.

Without limiting the foregoing, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

TLRG its subsidiaries, affiliates, and its licensors do not warrant that:

  • the Service will function uninterrupted, secure or available at any particular time or location;
  • any errors or defects will be corrected;
  • the Service is free of viruses or other harmful components; or
  • the results of using the Service will meet your requirements.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or, alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tortious behaviour, negligence or any other cause of action.

We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the content contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We disclaim any express or implied warranty representation or guarantee as to the effectiveness or profitability of the Service or that the operation of our Service will be uninterrupted or error-free. We are not liable for the consequences of any interruptions or error in the Service.

Service

The Service developed and provided by TLRG is a general indicator of language, literacy, numeracy and core skills, and should not be relied upon for personal, medical, legal or financial decisions.

Advice received via the TLRG Platform is of a general nature and should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. TLRG and/or its associated companies/businesses make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, materials, software, products, services and related graphics, videos or audio contained or accessible on via TLRG for any purpose. To the maximum extent permitted by applicable law, all such information, materials, software, products, services and related graphics, videos or audio are provided "as is" without guarantee, warranty or condition of any kind.

TLRG and/or its associated companies/businesses hereby, to the maximum of extent permitted by applicable law, disclaim all guarantees, warranties and conditions with regard to this information, materials, software, products, services and related graphics, videos or audio, including all implied warranties or conditions of acceptable quality, fitness for a particular purpose, title and non-infringement and to the extend guarantees, warranties and conditions are implied and cannot be excluded, TLRG limits its liability at TLRG option to the: replacement of the goods or the supply of equivalent goods; repair of the goods or payment of the cost of having the goods repaired; payment of the cost of replacing the goods or of acquiring equivalent goods; or resupplying the services or the costs of resupplying the services.

TLRG is not liable for any misuse, negligence, inaccuracy, errors or misjudgement in assessing a unit or qualification’s core skills or training recommendations given, nor any consequences that may flow from such conduct.

Force Majeure

TLRG its subsidiaries, affiliates, and its licensors shall not be liable for any failure or delay in performance due in whole or in part to any cause beyond the reasonable control of such party or its contractors, agents or suppliers, including but not limited to utility or transmission failures, power failure, strikes or other labour disturbances, acts of God, acts of war or terror, floods, sabotage, fire, natural or other disasters (“Force Majeure Events”).

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify, change, supplement, update or replace these Terms at any time. Any updates to the Terms of Service will be in effect for any new or renewal Service orders for purchased Services placed after the effective date of such updated Terms of Service.

If TLRG makes a material change to these Terms or Service that will affect an existing Service subscription, TLRG may notify you by sending an email at least fifteen (15) days in advance of such change or posting a notice on your account administration page.

It is your sole responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to stop using the Service. Your continued use of the Service will be deemed as your acceptance thereof.

If the change has a material adverse impact on you and you do not agree to the change, you must so notify TLRG via support@tlrg.com.au fifteen days after receiving notice of the change. If you notify TLRG as required, then you will remain governed by the Terms of Service in effect immediately prior to the change until the end of your current subscription term for the affected Service. If the affected purchased Service is renewed, it will be renewed under TLRG’s then current Terms of Service. For free or trial Services, you will be bound by any changed, modified, supplemented or updated Terms of Service if you choose to continue to use such free or trial Services after such changes to the Terms of Service are posted.

PAPERLESS TRAINING\COASSEMBLE AUTHORING SERVICE

CONFIDENTIALITY OF TRANSMITTED INFORMATION 

RECITALS

  1. The Discloser carries on a Business. In the course of conduct of the Business the Discloser has developed and possesses Confidential Information.
  2. The Recipient has requested the Discloser give the Recipient access to the Confidential Information for the Purpose.
  3. The Discloser has agreed to give access to the Recipient to the Confidential Information for the Purpose on the following terms and conditions.

THE PARTIES AGREE AS FOLLOWS:

  1. DEFINITIONS
    • In this Agreement these words and phrases have the following meanings:

“Advisors” means all persons including solicitors, accountants, and professional consultants who the Recipient may legitimately and properly wish to consult and seek advice from concerning the Confidential Information and/or the Purpose and who may need access to the Confidential Information in order to provide that advice.

“Business” means the business of the Discloser as described in Part A of the Schedule together with any other business which the Discloser may at any time in the future conduct.

“Confidential Information” means all trade secrets, know-how, proprietary information and other data and information relating in anyway to the Business and which is, prior to entering into this Agreement, only known to the Discloser its employees and/or its consultants.  Without limiting the generality of the foregoing, Confidential Information also includes:

  • all ideas, improvements, inventions, innovations, processes, products, product specifications, methods of manufacture, developments, discoveries, samples, research, technical data, designs, formulas, devices, patterns, concepts, schematic models, diagrams, drawings, flow charts, chemical mixtures, delivery systems, user manuals, training or service manuals, source codes, activation codes, pin numbers, plans for new or revised products, compilation of information, work in progress, and any and all revisions, improvements and enhancements relating to any of the foregoing;
  • all the names, details of, requirements of the Discloser’s customers, licensees, employees, consultants, contractors, suppliers and the details of all other persons who may at any time provide services, products or components thereof to the Discloser or who may at any time acquire services, products or components thereof from the Discloser;
  • all sales plans, budgets, price lists, marketing material, plans, surveys, business plans, opportunities, financial information, costings, valuation reports, redevelopment plans, specifications, business proposals, accounting records, business records, asset registers and other information in any way relating to the present or proposed business of the Discloser;
  • all documents whether in hard form or electronic form which have been marked by the Discloser as “confidential”, or “private”, or “secret” or “not to be disclosed” or which in any other way indicate that the document is regarded by the Discloser as confidential, and
  • this Agreement and anything done by the parties pursuant to it.

“Purpose” means the Purpose set out in Part B of the Schedule and any other use or purpose which after the date of this Agreement the Discloser may in writing permit the Recipient to use the Confidential Information for.

“Term” means the period from the date hereof until this Agreement is terminated or expires as provided in Clause 9.

  1. INTERPRETATION
    • In this Agreement:
(a)     words or phrases importing any gender includes all genders including the neuter gender;
(b)     words or phrases importing the singular include the plural and vice versa;
(c)     any reference to a party is a reference to its lawful successors and assigns and also includes where that party is an individual, any company of which that individual is a director or employee and for that purpose any promise given by that party shall be deemed to have been given by that party in his or her own capacity and as agent and representative of that company,
(d)     any reference to any Act, statute, rule or regulation whether State or Federal includes any amendment or replacement thereof;
(e)     where the Discloser is a company, any reference to the Discloser is a reference to each and every company that is a related corporation of the Discloser or is a related entity of the Discloser within the meaning of those terms in the Corporations Act 2001 (Cth).  Where there are related corporations or related entities to the Discloser, the Discloser is entering into this Agreement on its own behalf and on behalf of each of those related corporations and related entities as the case may be and each of those related corporations or related entities have the same rights as against the Recipient as the Discloser has under this Agreement.
  1. CONSIDERATION AND DISCLOSURE
    • The Discloser will disclose such Confidential Information as it thinks fit to the Recipient for the Recipient’s use or consideration during the Term in respect of the Purpose.
    • The consideration for the disclosure of the Confidential Information by the Discloser to the Recipient is the Recipient’s promise to the Discloser in this Agreement to keep all such Confidential Information strictly confidential and not to use it or any part of it for any purpose other than the Purpose and then only during the Term.
    • Notwithstanding anything in this Agreement, the Discloser may in its absolute and unfettered discretion refuse to disclose any Confidential Information or any part thereof to the Recipient.
    • The disclosure of any Confidential Information by the Discloser will not compel or be deemed to compel the Discloser to answer any questions about the disclosed Confidential Information or to disclose any other Confidential Information.
  2. PROMISE NOT TO DISCLOSE
    • The Recipient promises and undertakes to the Discloser as an ongoing separate promise and undertaking that the Recipient will not use the Confidential Information for any purpose other than the Purpose. This is an essential term of this Agreement and binds the Recipient both during and after the Term.
    • The Recipient promises and undertakes to the Discloser as an ongoing separate promise and undertaking that the Recipient will not disclose the Confidential Information to any other person or permit any other person to have access to or view any of the Confidential Information disclosed to the Recipient without the prior written consent of the Discloser. This is an essential term of this Agreement and binds the Recipient both during and after the Term.
    • Nothing in this Agreement prevents the Recipient from disclosing any of the Confidential Information to its Advisors but only for the purpose of obtaining advice from those Advisors. This exception does not permit any disclosure beyond what is reasonably necessary for the purposes of obtaining such advice.  The Recipient indemnifies the Discloser and promises to keep the Discloser indemnified against any loss or damage of whatsoever kind or nature and howsoever arising that the Discloser might suffer as a result of any disclosure by the Recipient to his/her Advisors and the subsequent disclosure by those Advisors or any of them to any third parties.  This is an essential term of this Agreement.
    • The Recipient promises and undertakes that he or she will take all reasonable steps required in order to keep the Confidential Information secure and inaccessible to third parties and where the Recipient is a director or employee of a company the Recipient and that company must not permit any of its employees or its contractors to have access to the Confidential Information except where such access is reasonably required for the Purpose but not otherwise. The Recipient indemnifies the Discloser and promises to keep the Discloser indemnified against any loss or damage of whatsoever kind or nature and howsoever arising that the Discloser might suffer as a result of any failure by the Recipient to properly secure the Confidential Information or any misuse or wrongful disclosure by any employee or contractor of any company of which the Recipient is a director or employee.  This is an essential term of this Agreement.
    • The Recipient promises to keep a list of all persons including Advisors who are given access by the Recipient to the Confidential Information. That list will also identify the date such access was given and will also identify the Confidential Information so accessed, whether that person has kept a copy thereof and how that copy has been stored and secured.
  3. INFORMATION IN THE PUBLIC DOMAIN
    • Notwithstanding the foregoing, the Recipient has no liability to the Discloser in respect of any Confidential Information which was in the public domain at the date of this Agreement or which comes into the public domain.
    • Notwithstanding the foregoing, the Recipient has no liability to the Discloser in respect of any Confidential Information which was known to the Recipient at the time of the disclosure.
    • Notwithstanding the foregoing, the Recipient has no liability to the Discloser in respect of any Confidential Information which was received by the Recipient from any third party.
  4. NO INTEREST IN DISCLOSED INFORMATION
    • The Recipient acknowledges and agrees that the disclosure of Confidential Information does not and will not confer on the Recipient any interest or right whether at law or in equity in the Confidential Information or any part thereof and in particular:
      • the entering into this Agreement is not to be construed as granting to the Recipient either expressly or by implication or by estoppel or otherwise any right, licence or interest whether at law or in equity in any Confidential Information, any intellectual property, or trade secrets disclosed by the Discloser pursuant to this Agreement or with respect to any issued patents or any patents that may issue or any other interests of the Discloser which are owned by it;
      • the entering into this Agreement is not to be construed as creating or evidencing any obligation on the part of the Discloser to enter into any other contract or arrangement;
      • the entering into this Agreement is not to be construed as preventing the Discloser from entering into any other agreements, discussions, negotiations or arrangements with other persons including any agreements or arrangements for the disclosure of any Confidential Information to those persons.
    • The Recipient acknowledges that to the fullest extent recognised by law or equity the Discloser is the owner and sole person entitled to use and benefit from the Confidential Information and the Recipient will not challenge or dispute that ownership or right of sole use and nor will the Recipient assist in any way any other person to challenge or dispute the Discloser’s claim to ownership and sole right to use the Confidential Information.
  5. LIMITATION ON COPYING
    • The Recipient is entitled to make copies of the Discloser’s Confidential Information as may be reasonably necessary for the Purpose.
    • The Recipient must on request from the Discloser provide the Discloser with full details of all copies of the Confidential Information that have been made, whether they have been stored electronically, how and who has access thereto and if in hard copy form where those hard copies are located.
    • Any reference to copying includes hard copies and any electronic copies.
    • Upon termination or expiration of this Agreement or otherwise upon written demand from the Discloser, all such copies along with the original must be promptly returned to the Discloser or destroyed. The Recipient party may however retain in the files of its legal counsel, for archival purposes only, one copy of any such Confidential Information returned or destroyed.
  6. BREACH
    • In the event that the Recipient breaches any of its promises in this Agreement the Discloser may take such action including bringing proceedings for damages, injunctions and other orders as the Discloser thinks fit against the Recipient and against any other person using the Confidential Information as a consequence of any breach by the Recipient of the promises in this Agreement.
  7. TERMINATION AND EFFECT OF TERMINATION
    • Unless otherwise agreed in writing this Agreement terminates on the date set out in Part C of the Schedule. If no date is stated in Part C of the Schedule, it will terminate 60 days after the date of this Agreement or immediately upon written notice to that effect from the Discloser whichever first occurs. 
    • On termination the Recipient will have no rights whatsoever to use the Confidential Information for any purpose including the Purpose. Where after termination any of the Confidential Information disclosed to the Recipient comes into the public domain, nothing in this Agreement will prevent or limit the Recipient’s right to use that Confidential Information that becomes information in the public domain.
    • On termination the Recipient must return to the Discloser all Confidential Information in its possession or, if requested in writing by the Discloser, destroy all Confidential Information in its possession.
    • Notwithstanding anything in this Agreement the Discloser may by written notice immediately terminate this Agreement if the Recipient breaches any obligation or promise given by the Recipient.
    • Notwithstanding termination of this Agreement the Recipient continues to be bound by all the promises given by the Recipient in this Agreement not to use or disclose the Confidential Information and all of the rights of the Discloser to enforce those promises, prevent their breach and to claim compensation continue to be fully enforceable.
  8. ENFORCEMENT OF AGREEMENT
    • In the event that the Discloser has to enforce any of its rights against the Recipient by commencing any proceedings in any court, the Recipient acknowledges that the Discloser is entitled to its costs on an indemnity basis if it is successful in that enforcement.
    • The Discloser and the Recipient acknowledge that any misuse or wrongful disclosure by the Recipient will cause the Discloser immediate and irreparable loss, harm and damage in respect of which a monetary award of damages will be inadequate compensation. The Recipient therefore will not dispute the entitlement of the Discloser to obtain injunctive relief for the Recipient’s breach or anticipated breach of any of its obligations under this Agreement.  Such injunctive relief will not be deemed or be regarded as the exclusive remedy for such breach and will be in addition to all other remedies available to the Discloser at law or in equity.
  9. GOVERNING JURISDICTION
    • The Agreement is governed by and is to be construed and enforced in accordance with the laws of the State/Territory in which the Discloser carries on the Business and if in more than one State/Territory, then in the State or Territory in which its registered office is. Any court proceedings brought to enforce any provision of this Agreement will be brought in courts of that State/Territory and the parties submit to the jurisdiction of those courts.
  10. GENERAL
    • All modifications to this Agreement must be in writing and be signed by duly authorised representatives of both parties.
    • This document contains the entire agreement between the parties with regard to the subject matter and supersedes any previous understandings, commitments, arrangements, representations or agreements between them whether written, oral, expressed or implied.
    • This Agreement may not be assigned or transferred by either party without the written consent of the other.
    • Each party has had the opportunity before entering this Agreement to obtain separate and independent legal advice as to the effect of this Agreement upon that party.
    • Any waiver of any right or entitlement under this Agreement must be in writing signed by the party waiving that right or entitlement.
    • Nothing in this Agreement is to be construed to the disadvantage of a Party because that Party was responsible for the preparation of this Agreement or any relevant clause in this Agreement.

SCHEDULE

PART A

Registered Training Organisation

PART B

Authoring of Learning and Assessment Content to the Coassemble Platform

PART C

End Date: 90 days from receipt of information unless agreed otherwise.

GENERAL TERMS - 

TLRG will make all efforts to faithfully reproduce the content as best as practically possible within the bounds and capabilities of the system it is being complied within.

TLRG will undertake any additions or modifications only to allow for the content to be used effectively within the system.

TLRG and/or its associated companies/businesses hereby, to the maximum of extent permitted by applicable law, disclaim all guarantees, warranties and conditions with regard to this information, materials, software, products, services and related graphics, videos or audio, including all implied warranties or conditions of acceptable quality, fitness for a particular purpose, title and non-infringement and to the extend guarantees, warranties and conditions are implied and cannot be excluded, TLRG limits its liability at TLRG option to the: replacement of the goods or the supply of equivalent goods; repair of the goods or payment of the cost of having the goods repaired; payment of the cost of replacing the goods or of acquiring equivalent goods; or resupplying the services or the costs of resupplying the services.

TLRG is not liable for any misuse, negligence, inaccuracy, errors or misjudgement in assessing a unit or qualification’s core skills or training recommendations given, nor any consequences that may flow from such conduct.

Advice received via the TLRG Platform is of a general nature and should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. TLRG and/or its associated companies/businesses make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, materials, software, products, services and related graphics, videos or audio contained or accessible on via TLRG for any purpose. To the maximum extent permitted by applicable law, all such information, materials, software, products, services and related graphics, videos or audio are provided "as is" without guarantee, warranty or condition of any kind.

TLRG will author the content provided by the client for use exclusively within the 'Paperless Training System' or a Coassemble Learning Management System provided by TLRG to the client.

This content cannot be transferred, downloaded or removed from these specific systems by the client at any time.

TLRG will only publish this content for the exclusive use of the client and will not make available or disseminate this content.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

TLRG its subsidiaries, affiliates, and its licensors do not warrant that:

  • the Service will function uninterrupted, secure or available at any particular time or location;
  • any errors or defects will be corrected;
  • the Service is free of viruses or other harmful components; or
  • the results of using the Service will meet your requirements.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or, alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tortious behaviour, negligence or any other cause of action.

We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the content contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We disclaim any express or implied warranty representation or guarantee as to the effectiveness or profitability of the Service or that the operation of our Service will be uninterrupted or error-free. We are not liable for the consequences of any interruptions or error in the Service.

 

E-LEARNING AUTHORING SERVICE INTELLECTUAL PROPERTY ASSIGNMENT AGREEMENT (Where Applicable)

Parties

Client or client representative handing over or producing intellectual property as per order/invoice of eLearning Authoring Service and signed eLearning Authoring Service Agreement Submission Webform (Assignor)

The Cunning Family Trust and The Peachey Family Trust t/as The Learning Resources Group P/L ACN 128 488 488 of P.O. Box 2040 Bendigo DC Victoria 3554. (Assignee)

Background

  • The Assignor has been involved in the creation of or has ownership of the Intellectual Property.
  • To the extent that the Assignee is not already the owner of the Intellectual Property as a result of any employment relationship with the Assignor, the Assignor has agreed to assign to the Assignee, and the Assignee agrees to accept, all the Assignor’s right, title and interest in the Intellectual Property on the terms and conditions set out in this agreement.

Agreed terms

1. - Definitions

In this agreement these terms have following meanings:

Act

The Copyright Act 1968 (Cth) as amended from time to time. 

Assignment Date

The date of this agreement or date of invoice. 

Documentation

Documents, manuals, notes, user guides, functional and technical manuals drawings, specifications, data, reports and designs developed, produced or owned by the Assignor relating to or in connection with the Intellectual Property or any product or service incorporating the Intellectual Property. 

Intellectual Property

All intellectual property rights of the Assignor whether now existing or created after the Assignment Date including copyright and neighbouring rights, registered and unregistered trade and service marks, business and domain names, all rights in relation to inventions (including patents and patent applications), designs, plant varieties, circuit layouts, confidential information, trade secrets, know how, research data, recipes, formulae, discoveries and any other intangible proprietary rights whether registered or not arising from intellectual activity related in any way to the invention, software, plant variety, circuit layouts, products or services described in the schedule.

Moral Rights

Moral rights under Part IX of the Act or any other analogous rights, that exist, or that may come to exist, anywhere in the world. 

Object Code

In respect of a computer program, the executable version of that computer program. 

Source Code

Computer programs expressed in a source language or form which can be interpreted or compiled and then executed by a computer as commands; and

all documentation and tools reasonably required to enable a person having commercially available computer programming skills to read, understand and modify such computer programs.

 

2. - Assignment 

(a)  The Assignor assigns to the Assignee all of the Assignor’s property, right, title and interest (both legal and beneficial) in the Intellectual Property, together with any associated common law rights arising from use of the Intellectual Property with effect on and from the Assignment Date.
(b)  The assignment in clause 2(a) includes any rights of the Assignor to take legal action against any third party for intellectual property infringement or any other cause of action in connection with the Intellectual Property.
(c)  The Assignor agrees to provide to the Assignee a complete and up-to-date version of:
(i)  to the extent that the Intellectual Property is comprised in computer software, all Source Code and Object Code for that software; and
(ii)  the Documentation, in existence as at the signing date of this agreement, on the signing of this agreement and for all future Intellectual Property developed by the Assignor, as and when created. 

(d)  The obligations in this clause 2 survive expiration or termination of this agreement.

3. - Consideration

 In consideration of the assignment and other obligations in this agreement, the Assignee agrees to pay to the Assignor the sum of one dollar, the receipt of which the Assignor acknowledges.

4. – Assignor’s obligations

(a)  The Assignor will, at the Assignee’s request, execute all documents, forms and authorisations, and depose to or swear any declarations, oaths or affidavits as may be required to effect the registration of the Intellectual Property in the name of the Assignee.
(b)  The Assignor agrees and undertakes to provide the Assignee (at its request) with all such reasonable assistance with any proceedings which may be brought by or against the Assignee against or by any third party in relation to the Intellectual Property.
(c)  The obligations in this clause 4 survive expiration or termination of this agreement.

5. – Warranties

 The Assignor warrants that:

(a)  it has disclosed to the Assignee all information necessary to utilise the Intellectual Property assigned by this agreement;
(b)  the Assignor has not mortgaged, charged or otherwise encumbered, assigned (either in whole or part), licensed or in any way dealt with any of the Intellectual Property in a manner inconsistent with the Assignee obtaining full, right title and interest in the Intellectual Property as contemplated by this agreement;
(c)  the use of the Intellectual Property and the Documentation by the Assignee or any of its assigns or licensees:
(i)  does not, to the Assignor’s knowledge, infringe any intellectual property rights of any third party; and
(ii)  does not, to the Assignor’s knowledge, infringe the Moral Rights of any third party;
(d)  the Assignor is not aware of any claim or assertion by any third party that the use of the Intellectual Property or any part of the Intellectual Property constitutes an infringement of any rights of any third party, nor is the Assignor aware of any reasons which prevent the Assignee from using the Intellectual Property or any part of the Intellectual Property;
(e)  if the Assignor engaged the services of any third party to develop any of the Intellectual Property, it has obtained legal and beneficial title to that Intellectual Property from that third party so as to be able to assign it to the Assignee as contemplated by this agreement; and
(f)  the Assignor has full power to enter into this agreement on the terms set out in this agreement.

6. – Moral Rights

(a)  In respect of all Intellectual Property comprising copyright works (Works), the Assignor:

(i)  consents and authorises the Assignee, its assignees, licensees and successors in title (Third Parties) to exercise all copyright rights subsisting in those Works including, but not limited to, the right to use, deal with, publicly perform, communicate, reproduce, transmit, publish, exhibit, modify or adapt those Works:

(A)  without attribution of authorship;
(B)  bearing the Assignee’s name; and
(C)  even if the exercise of such rights constitutes ‘derogatory treatment’ under section 195AJ of the Act which may be prejudicial to those Works;

(ii)  grants the Assignee and each of the Third Parties an unconditional and irrevocable waiver (to the extent permitted by law) of all and any moral rights in respect of the Works to which the author may be or may become entitled to overseas; and

(iii)  acknowledges and agrees that:

(A)  failure to identify the author as the author of the Works by the Assignee or any of the Third Parties shall not constitute an infringement of the author’s right of attribution of authorship;
(B)  the consents and waivers in this clause are genuinely given and not obtained from the author by duress or by the making of any false or misleading statement by the Assignor;
(C)  in addition to entering into this agreement in its own capacity, the Assignee enters into this agreement as agent for and on behalf of each of the Third Parties for the purpose of each of them enjoying the benefit of the consents, rights and acknowledgements referred to in this clause 6 and

(D)  the Assignee hereby communicates to the Assignor acceptance of the benefit of the consents, rights and acknowledgements referred to in this clause 6 for and on behalf of each of the Third Parties.

(b)  If the Assignor engaged other individuals in creating the Works the Assignor must procure from every author who created, developed, or adapted any material, product, information, documentation or other deliverables forming part of the Works, consents, authorisations, waivers and acknowledgements and agreements in the same terms as are set out in clause 6(a) for the benefit of the Assignee and the Third Parties.

7. – General

7.1 Legal costs

Except as expressly stated otherwise in this agreement, each party must pay its own legal and other costs and expenses of negotiating, preparing, executing and performing its obligations under this agreement.

7.2 Amendment

This agreement may only be varied or replaced by an agreement executed by the parties.

7.3 Rights cumulative

Except as expressly stated otherwise in this agreement, the rights of a party under this agreement are cumulative and are in addition to any other rights of that party.

7.4 Further steps

Each party must promptly do whatever any other party reasonably requires of it to give effect to this agreement and to perform its obligations under it.

7.5 Governing law and jurisdiction

(a) This agreement is governed by and is to be construed in accordance with the laws applicable in, Australia.

(b) Each party irrevocably and unconditionally submits to the non‑exclusive jurisdiction of the courts located in, Australia and any courts which have jurisdiction to hear appeals from any of those courts and waives any right to object to any proceedings being brought in those courts.

7.6 Entire understanding

(a) This agreement contains the entire understanding between the parties as to the subject matter of this agreement.
(b) All previous negotiations, understandings, representations, warranties, memoranda or commitments concerning the subject matter of this agreement are merged in and superseded by this agreement and are of no effect.  No party is liable to any other party in respect of those matters.
(c) No oral explanation or information provided by any party to another:
(i) affects the meaning or interpretation of this agreement; or
(ii) constitutes any collateral agreement, warranty or understanding between any of the parties.

7.7 Relationship of parties

This agreement is not intended to create a partnership, joint venture or agency relationship between the parties.

7.8 Counterparts

This agreement may consist of a number of counterparts and, if so, the counterparts taken together constitute one agreement.

7.9 Construction

Unless expressed to the contrary, in this agreement:

(a) “includes” means includes without limitation;
(b) no rule of construction will apply to a clause to the disadvantage of a party merely because that party put forward the clause or would otherwise benefit from it;
(c) if a word or phrase is defined its other grammatical forms have corresponding meanings;
(d) this agreement includes all schedules and annexures to it;
(e) a clause, schedule or annexure is a reference to a clause, schedule or annexure, as the case may be, of this agreement;
(f) a reference to any legislation includes subordinate legislation under it and includes that legislation and subordinate legislation as modified or replaced.

7.10 Headings

Headings do not affect the interpretation of this agreement.

 

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us via email (support@tlrg.com.au) or at the mailing address provided below. We will attempt to respond to your questions or concerns promptly after we receive them.

    P.O Box 2040

    Bendigo DC, Victoria, 3554